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CallFluent API documentation

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CallFluent API Documentation Overview

The CallFluent API provides a comprehensive interface for managing AI-powered voice agents, workspaces, and user settings. This documentation covers all available endpoints to help developers integrate CallFluent’s capabilities into their applications.

API Base URL

All API requests should be made to:
https://api.callfluent.ai/api

Authentication

All API requests require an API key in the Authorization header:
Authorization: Bearer {api_key}

Main API Categories

Workspace Management

Endpoints for creating, managing, and organizing workspaces:

  • Create, update, and delete workspaces
  • Manage workspace members and invitations
  • Configure workspace settings and integrations
  • Retrieve workspace voice options

Read more about Workspace API endpoints

Agent Services

Endpoints for creating and managing AI voice agents:

  • Create, configure, and delete agents
  • Manage agent knowledge files
  • Configure agent behaviors and responses
  • Handle call recordings and history
  • Set up agent actions (email, SMS, webhooks, etc.)

Read more about Agent Services

Call Services

Endpoints for making and managing calls:

  • Initiate outbound calls
  • Manage in-progress calls
  • Retrieve call history

Read more about Call Services

User Services

Endpoints for user account management:

  • Update user profiles and settings
  • Change passwords
  • Configure SMTP settings
  • Manage custom domains

Read more about User Services

Resource Services

Endpoints for retrieving system resources:

  • Get timezone options
  • Retrieve language lists
  • Access agent tone options
  • Get background noise options

Read more about Resource Services

Response Format

All successful API responses return JSON with a status: true field. Errors include a status: false field with error details.

Rate Limits

The API currently enforces standard rate limits. Contact support if you require higher limits.

Getting Started

To begin using the CallFluent API:

  1. Obtain your API key from the CallFluent dashboard
  2. Start with workspace creation
  3. Configure your agents
  4. Make your first call

For detailed implementation guides and code examples, explore our sub-category documentation.


Note: This documentation is regularly updated. Please check back for new features and endpoints.

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