Application Privacy Policy

Privacy Policy

1. Introduction

CallFluent AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, particularly in relation to Google user data obtained through Google APIs.

By using the CallFluent AI app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Google User Data

With your explicit consent, we collect the following Google user data:

  • Google Calendar Events: Access to your calendar events to provide scheduling and calendar management features.
  • Basic Profile Information: Your name and email address for authentication and personalized user experience.

b. Other Information

  • Usage Data: Information on how you interact with the app to improve functionality.
  • Device Information: Details about the device you use to access the app, such as IP address, browser type, and operating system.

3. How We Use Your Information

We use the collected information solely to:

  • Provide and Improve App Functionality: Accessing your Google Calendar allows us to offer scheduling features within the app.
  • Personalize User Experience: Using your profile information to customize your experience.
  • Authenticate Users: Verifying your identity to secure your account.

We use information received from Google APIs only to provide and enhance the app’s functionality. We do not use this data for any other purposes, including marketing or advertising.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating the app (e.g., cloud hosting). These parties are obligated to maintain the confidentiality of your information.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

We prioritize the security of your data and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you discontinue using the app or request deletion, we will securely delete your data.

7. Your Choices and Rights

  • Access and Update: You can access and update your personal information within the app settings.
  • Revoking Consent: You may revoke the app’s access to your Google data at any time via your Google Account Permissions.
  • Data Deletion: To request data deletion, contact us [email protected] and we will process your request promptly.

8. Compliance with Google API Services User Data Policy

Our use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google user data to provide or improve the app’s functionality for the user. We do not use this data for any other purposes.

9. Children’s Privacy

Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to delete it.

10. Changes to This Privacy Policy

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

11. AI and Machine Learning Policy for Google Workspace Data

We respect the privacy and integrity of user data obtained through Google Workspace APIs.

We do not use Google Workspace data, including Google Calendar events and user profile information, to develop, improve, or train generalized AI or machine learning models, including large language models (LLMs).

All Google data is solely used to provide, enhance, and personalize the CallFluent AI app’s functionalities for individual users, in compliance with Google’s API Services User Data Policy and Limited Use requirements.