Whitelabel Callfluent AI for your agency’s services with full flexibility Explore Whitelabel

CallFluent API: Call Services

Share this guide
David Perrin
1 mins read

The Call Services API allows you to initiate outbound calls using your AI-powered agents within the CallFluent platform. You can also pass custom field data that the agent can reference during the call.

16. Make a New Outbound Call

POST: /call/make-call/{agent_id}

Makes a new outbound call using the specified agent.

Header

Authorization: Bearer {api_key}

Path Parameter

FieldTypeRequiredDescriptionExample
agent_idnumbertrueAgent ID1

Request Body

{
	data: webhookPayload
}

webhookPayload

FieldTypeRequiredDescriptionExample
phone_numberstringtrueInternational phone number+1 234 5678910
[…custom fields]stringfalseCustom fields (optional)name, email, address, etc.

Response

Example Success

Status code: 200: agent list

{ 
  status: true, 
  data: agent_list 
}

Errors

  • 500 (Server Error) – Server error.
{ 
  status: false, 
  error: error_message 
}

Conclusion

This covers all Agent Services API endpoints. For managing your CallFluent workspace (creating users, updating settings, etc.), refer to the Workspace API Documentation.


Leave a reply

Your email address will not be published. Required fields are marked *

Automate your phone calls with AI

Create artificial inteligence powered, human-like voice agents ready to handle inbound and outbound calls 24/7

Discover Callfluent

Frequently asked questions

Get answers to commonly asked questions about our cutting-edge AI voice call technology & learn how our platform revolutionizes customer engagement line never before.

No, you don’t need to download or install anything. Callfluent is a cloud based app, that means that it is hosted in the cloud and you can access it from any device anytime.

Have more questions ? Check out our Knowledge base